FAQs
Frequently asked questions
Our shop is open from 12pm until 11pm Tuesday to Saturday and 12pm until 9pm on Sunday
We deliver free of charge anywhere within a three-kilometre radius for orders of £70 or more. If your order is less than £70, please call us on +44 (0)20 3876 0260.
For all orders placed by 5 pm, we offer a next-day delivery service. In some circumstances, depending on the delivery location, we may be able to deliver on the same day if you call us on +44 (0)20 3876 0260 by 2pm.
Please check your ‘Junk’ or ‘Spam’ folder. If you still cannot find the order confirmation, please call us on +44 (0)20 3876 0260.
Yes. When ordering online, simply select ‘Click and Collect’ from the delivery options when checking out. We aim to have your order ready for you within a maximum of ninety minutes. If you require it sooner, please call us on +44 (0)20 3876 0260.
We do not store any payment card information.
Yes. If you are ordering online, there is an option to a add a note before you check out. You can let us know it is a gift and include a message which will be hand-written on a gift card and included with your order.
Yes. You can order these online or purchase them at our shop.
Yes. We hold wine tastings and pop-up events. If you join our wine club, you will receive notifications of when the tastings and events are taking place. You can also get in touch with us to book a wine tasting for two or more people. Call us on +44 (0)20 3876 0260.
Yes - we have a specially curated selection of Kosher wines.
Yes - we stock a selection of vegan and organic wines.