top of page
FAQs
Frequently asked questions
Our shop is open from 12pm until 11pm Tuesday to Saturday and 12pm until 9pm on Sunday
We deliver free of charge anywhere within a three-kilometre radius for orders of £70 or more. If your order is less than £70, please call us on +44 (0)20 3876 0260.
For all orders placed by 5 pm, we offer a next-day delivery service. In some circumstances, depending on the delivery location, we may be able to deliver on the same day if you call us on +44 (0)20 3876 0260 by 2pm.
Please check your ‘Junk’ or ‘Spam’ folder. If you still cannot find the order confirmation, please call us on +44 (0)20 3876 0260.
Yes. When ordering online, simply select ‘Click and Collect’ from the delivery options when checking out. We aim to have your order ready for you within a maximum of ninety minutes. If you require it sooner, please call us on +44 (0)20 3876 0260.
We do not store any payment card information.
Yes. If you are ordering online, there is an option to a add a note before you check out. You can let us know it is a gift and include a message which will be hand-written on a gift card and included with your order.
Yes. You can order these online or purchase them at our shop.
Yes. We hold wine tastings and pop-up events. If you join our wine club,(https://www.dionysuswines.co.uk) you will receive notifications of when the tastings and events are taking place. You can also get in touch with us to book a wine tasting for two or more people. Call us on +44 (0)20 3876 0260.
Yes - we have a specially curated selection of Kosher wines.
Yes - we stock a selection of vegan and organic wines.
bottom of page
